The type of personal information we collect:

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name, contact details, email address and property location in the form of a post code)

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for the following reason(s):

Providing initial contact and property location information.

We also receive personal information indirectly, from the following sources in the following scenarios:

Information submitted through our on-line contact form at www.lfmconnect.co.uk/get-a-quote

We use the information that you have given us to establish initial contact and to formalize the form or agreement (contract) if we can agree to the pricing and terms and conditions for our services.

We do not share this information with any other organisations or individuals.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can remove your consent at any time. You can do this by contacting us by phone, email or formally in writing.

(b) We have a contractual obligation.

How we store your personal information:

Your personal information is securely stored at LFM Connect Ltd behind internet firewall(s), in the form of encrypted file information.

We keep your name(s), contact information, property addresses in digital form for a period of one year and seven years in hardcopy (contract form) if applicable. After a period of 1 or 7 years (as applicable), we will then dispose your identifying information by deleting the identifying personal digital data or cross wise shredding of any hardcopies.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at service@lfmconnect.co.uk, +44 (0)7377 925 649 and or postal address of:

LFM Connect Ltd

Dalton House

35 Chester Street

Wrexham

LL13 8AH

if you wish to make a request.